Fathom is a note-taker aimed at sales and customer teams: it records, transcribes, summarises and sends actions to the CRM. It has a very competitive free plan. VideoSuite competes on different ground: it does not join your meeting, it is your room, and it makes sure what was said reaches your AI.
What Fathom does well
- Free plan with unlimited recordings and transcripts, according to its page.
- Public API and MCP, and integrations with Asana, HubSpot, Salesforce, Zapier, ChatGPT and Claude.
- Tied to the sales workflow: actions and CRM ready to go.
What to know about Fathom
- It works with a bot, although they announce a beta without a bot.
- No own brand or domain.
- Results live on its platform; CRM integrations are its strength, but they are its own.
Published prices
- Free: 0. Premium: 20 USD a month (16 USD billed annually). Team: 19 USD (15 billed annually, minimum 2). Business: 34 USD (25 billed annually, minimum 2). Prices published by Fathom and read on 19 October 2026.
What changes with VideoSuite
- No bot and your own brand: the meeting happens in your room.
- Speaker by track, tasks with owner and date, commitments, an infographic with cited minutes.
- API and MCP plus delivery of every report to MemoryFirst, with personal data redacted.
- A personal, revocable link so each guest sees their summary, with a log of who opens it.
What VideoSuite does not do or is not
- It is a new product: a few weeks of real use, not years like most of the rivals.
- To get the benefit you meet in its room, or import the recording afterwards; it does not sit on top of Zoom, Meet or Teams.
- Each room admits at most 16 people: it is not a webinar product.
- The connected calendar is Google Calendar only, and charging for sessions through Stripe Connect works today in test mode only: it does not move real money yet.
- Your own brand and domain are set up with our help: today there is no self-service panel.
| Aspect | Fathom | VideoSuite |
|---|---|---|
| Free plan | Yes, with unlimited recordings and transcripts | Yes, with limits on minutes and AI uses |
| Bot | Yes (beta without a bot) | No bot |
| API and MCP | Yes, both public | Yes, from Professional |
| CRM | Integrations with HubSpot, Salesforce and others | No third-party CRM integrations |
| Own brand and domain | No | Yes, with assisted setup |
| Meet where you already are | Yes | No: its room or import the recording |
When to choose each one
Choose Fathom if you are a sales team already on Zoom, Meet or Teams, want to start for free and need integrations with your CRM.
Choose VideoSuite if what you want is a room with your brand, no bot, and a report that stays in your organisation and feeds your own AI.